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Title: Communicating Better Between Different Specialists Involved in Response to an Influenza Event: The "Johari Windows" View the word document Translate this document
Published by: World Health Organization (WHO)
Date of last change: 06 January 2007
Type of document: Case Study;  Pages: 12;  Time allotted: 2 hours
Description: Case study to identify the different viewpoints of different stakeholders. Uses the Johari window technique to map the issues in terms of open, hidden, blind and unknown and to map out solutions.
Abstract: The “Johari windows” exercise can help various groups increase their first window and be more open about problems. This translates into more trust and better collaboration if a plan of action is put in place after the exercise. In addition, and beyond the mere issue of effectiveness, certain attitudes of mutual respect and understanding will always gain from efforts so that the collaboration can become a more pleasant experience.
Subjects: General Issues